Frequently Asked Questions (FAQ)
1. What is PicKinHub?

PicKinHub is an award-winning green delivery service founded at the University of Warwick. We make campus deliveries faster, cleaner, and more convenient by using e-cargo bikes and e-scooters instead of vans.

2. How does it work?

We collect parcels directly from local businesses and post offices and deliver them straight to university accommodations, departments, and offices — all with zero-emission e-cargo bikes and e-scooters.

3. Who can use the service?

During the pilot phase, PicKinHub is available exclusively to University of Warwick students and staff living or working on campus.

4. How can I get involved?

You can support PicKinHub by using our service, spreading the word, or joining our team as a part-time rider. If you’re a local business, contact us to partner with us for eco-friendly campus deliveries.

5. What are the environmental benefits?

By replacing vans with e-cargo bikes and e-scooters, we reduce CO₂ emissions, noise pollution, and congestion — making the Warwick campus a cleaner, greener place.

6. How can I contact the team?

You can reach us anytime at info@pickinhub.com

Our dedicated call center team is here to provide personalized support for all your inquiries. From handling calls to resolving issues, we ensure a smooth experience for you and your customers.
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